Welcome to Online Shoes

This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information we collect from you or other sources or that you provide to us ("Information") will be handled by us in connection with your access and use of www.onlineshoes.store, and/or the onlineshoes mobile application (collectively, the "Platform"), services and applications (collectively, the "Services"). We understand the importance you place on the Information, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your Information. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.

References in this Privacy Policy to "we", "our" or "us" (or similar) are references to Online Shoes Owned By Naafa Building Company. References to "user" or "you" (or similar) are references to you as an individual or legal entity as the case may be.

What Information We May Collect From You

• Information that you provide by filling in forms on our Platform, including at the time of registering to use our Platform and other co-registrations (e.g. social media logins), subscribing to our Services, posting material, or requesting further services;
• Information you provide when entering a competition or promotion via our Platform, providing reviews, testimonials, or feedback;
• Information when you report a problem with our Platform;
• A record of correspondence if you contact us;
• General, aggregated, demographic, and non-personal Information;
• If you download or use our mobile application, details about your location and your mobile device, including a unique identifier for your device;
• Details of transactions you carry out through our Platform and the fulfillment of your orders;
• Details about your computer, including IP address, operating system, and browser type, as well as information about your general internet usage (e.g., Cookies);
• Information provided by third parties if you consent to them sharing it with us (e.g., email address or mobile number);
• Any other Information necessary to enhance your experience on the Platform.

How We Will Use Your Information

We may use Information held about you in the following ways:

• To provide you with information, products, or services that you request from us or which we feel may interest you;
• To provide you with location-based services, such as advertising and personalized content;
• To carry out our obligations arising from any contracts between you and us or another entity using our Platform;
• To improve our Services and deliver a more personalized service;
• To notify you about changes to our Services;
• For any other reason which we deem necessary to enhance your experience of the Platform.

To Whom We May Disclose Your Information

Information about our customers is an important part of our business. We share your Information only as described below and with businesses that follow practices at least as protective as those described in this Privacy Policy:

• Other Businesses: To offer you our Services, we may engage affiliates and non-affiliated service providers (e.g., logistics, payment processors) to help manage transactions and improve your experience.
• Marketing and Promotional Offers: We may use your Information to inform you about goods and services which may interest you via channels like email, push notifications, WhatsApp, etc.
• Business Transfers: In the event that we or our assets are acquired, customer information will be part of the transferred assets.
• Protection of Our Platform and Others: We release information when necessary to comply with the law, protect the rights, property, or safety of our users.

How We Store Your Information

Your Information may be transferred to and stored by staff who work for us or our suppliers, for purposes such as order fulfillment, payment processing, and support. We will store your Information as long as necessary for the purposes outlined in this policy.

Security Measures

We apply commercially reasonable safeguards to protect your Information, using encryption technology, firewalls, and strict access controls. However, transmitting information via the internet is not completely secure, and any transmission is at your own risk.

Accessing and Amending Your Information

You can access a broad range of account information to view and update your details, including:

• Recent orders;
• Personally identifiable information (e.g., name, email, password);
• Payment settings (e.g., credit card information);
• Email notification preferences.

Changes to Our Privacy Policy

Our business changes constantly, and our Privacy Policy may need to change as well. We will post updates on the Platform. Please check regularly for changes.

Contact Us

If you have any concerns regarding your Information, please contact us via the contact details on our website, and we will do our best to resolve it.