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Frequently Asked Questions

How can I track my order?

You can track your order by logging in to your Online Shoes account. Once you have logged in, you will be able to find the tracking details for your order.

What is your return policy?

At Online Shoes, we take utmost care of everything that you buy from manufacturing to quality check to last-mile delivery. So we believe you won't need to return. Please contact our customer service team, and they will assist you further.

How can I contact customer service?

You can contact our customer service team by phone, email at care.onlineshoes@gmail.com, or through our website. Our contact details can be found on our website.

How do I contact the courier for my Online Shoes order?

Our courier partners will contact you on the communication number you provided. Since we have many partners assigned, we request you to contact our customer service team at care.onlineshoes@gmail.com for more information.

Does Online Shoes offer international delivery?

We are working towards offering the best for our customers and will soon update this info. Please look out for exciting updates.

Is there a way to track my Online Shoes order?

Yes, you can track your Online Shoes order by visiting our Order Status page and entering your order number. You can also contact our customer service team at care.onlineshoes@gmail.com.

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